Book a new appointment

Before you start

The producer asked you for an appointment, for example by phone.
You know the day and the time window. If they know it, you also know how many kg of olives they expect to bring.
The Arrival queue screen is open at the site the producer will come to.

Press New appointment.
In Search producer, find and select the producer. Check the number and name.
Read the time zone hint, for example "Times are in the site time zone (…)."
In Date choose the day. The default is today's business date, and earlier dates are not allowed.
In From (time) and To (time) give the window. "To" must be after "From".
Optionally type Expected olives (kg, optional), for example 1250.5 (up to 3 decimals).
Optionally write a Note (optional), up to 500 characters. Do not enter health data or other sensitive personal data.
Press Book appointment: … with the producer's name.
You see "Appointment booked: … (awaiting confirmation)." If the appointment is for today, it appears in Today's appointments not yet arrived.
When the producer confirms they will come, press More, then Record confirmation on the appointment row.

…you see "Fix … fields before continuing:". Click each line of the list to go to the field. Common messages: "Choose a producer.", "Fill in this field.", "The end time must be after the start time.", "Enter kilograms as a number with up to 3 decimals, e.g. 1250.5."
…you see "The window has already ended.". The window you gave has passed. Choose a later time.
…you see "The window must fall within one site business day.". "From" and "To" must be on the same business day.
…you must close the window halfway. Press Close (text is kept) or Esc. What you typed stays if you open it again.
…the appointment is cancelled. On its row, press More, then Cancel appointment, with a reason.
…the connection drops. The button is disabled. When it returns, press again. The appointment will not be booked twice.